Privacy Policy
1. Introduction
Welcome to journeywear. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website https://www.journeywear.store (the “Site”). By using the Site, you agree to the practices described herein.
2. Information We Collect
2.1 Personal Information
We may collect information that identifies you personally, such as:
- Name
- Email address
- Phone number
- Billing and shipping addresses
- Payment details (processed by third‑party payment providers)
2.2 Non‑Personal Information
We also collect technical data that does not directly identify you, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on the Site
- Referral URLs
3. How We Use Your Information
We use the collected data for the following purposes:
- Processing orders and providing customer support
- Sending order confirmations, shipping updates, and invoices
- Responding to inquiries sent to [email protected] or via phone (+1 (206) 739-1942
- Improving the Site’s functionality, design, and content
- Personalising marketing communications, if you have opted in
- Complying with legal obligations and protecting our legal rights
4. Sharing and Disclosure
We do not sell your personal information. We may share data with:
- Service providers that perform order fulfilment, payment processing, shipping, and email delivery
- Legal authorities when required by law or to protect our rights
- Business partners, only when necessary to provide a requested service
All third parties are contractually obligated to protect your information and use it only for the purposes we specify.
5. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to enhance user experience, analyse traffic, and remember preferences. You can manage cookie settings through your browser. Disabling cookies may affect certain Site features.
6. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data, subject to legal constraints
- Object to or restrict certain processing activities
- Withdraw consent for marketing communications at any time
To exercise these rights, please contact us at [email protected].
8. Security
We implement reasonable technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction.
9. Links to Third‑Party Sites
The Site may contain links to external websites. This Privacy Policy does not apply to those sites, and we encourage you to review their privacy practices before providing any personal information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the Site after revisions constitutes acceptance of the updated policy.
11. Contact Information
If you have questions or concerns about this Privacy Policy, please contact us:
Email: [email protected]
Phone: +1 (206) 739-1942
Address: 999 Northwest Oak Boulevard, Seattle, Washington 98110, United States